One thing that I commonly see among business owners is that they don’t understand the importance of social media management. It’s not just hiring someone to post photos for you, it’s about hiring someone to come up with a strategic plan to reach more customers, creating or organizing quality content to wow viewers, to schedule and boost posts that will maximise reach within a certain budget. The thing is that it’s no easy task, its tedious and time consuming and a lot of thought process is involved.
A good social media manager will review your current analytics, see what gets the most reach and is relevant to your business. For some it may be a more personal approach where posting more client stories or team profiles create better results, or for some it may be articles on industry related subjects and sales results. A good social media manager will have a knowledge of what is going to be successful for your business based on your target audience.
When hiring a social media manager, it is beneficial to hire the full package. This meaning a company that will look after A-Z. Your planning, content creation and posting. This will save time and more than likely cut costs as the business works in house. It also gives you more of a say when it comes to content creation, as you are in discussion with one person rather than having your message relayed.
There’s two things that are undoubtedly the most important areas of social media management. Targeting and Analytics. Targeting allows you to reach new audiences who may be related or interested in your business/industry. Correctly executed targeting can drive brand awareness, generate leads, website traffic or sales dependant on the content posted. Targeting allows you to drop your content in to specific social media users feeds by utilizing options such as gender, location and interests. Having a run down of the analytics for your social media accounts is crucial. As a business owner or marketing manager you want to be seeing results. I see a lot of social media management companies don’t bother to share these analytics with their clients which can leave a lot of businesses paying for this tool but not gaining anything from it. Ensure you are receiving analytics to map growth and sales/leads.
I work as a social media manager with the team at Neon Hive. If you are interested in having your social media managed by the experts, drop us a message and let’s talk about what we can do for your business. Dont miss out on thousands of potential clients/customers.